Terms of Service
Last updated: August 16, 2025
1. Acceptance of Terms
By accessing or using EmotionalSupportBots.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
EmotionalSupportBots.com provides AI-powered emotional support and mental health assistance through chatbot interactions. Our service is designed to offer immediate, accessible emotional support and coping strategies.
IMPORTANT DISCLAIMER:
Our Service is NOT a replacement for professional medical advice, diagnosis, or treatment. It is not intended to provide therapy, counseling, or clinical mental health services.
3. Eligibility
- You must be at least 18 years old to use this Service
- You must provide accurate and complete information
- You must not be prohibited from using the Service under applicable laws
- You agree to use the Service in compliance with all applicable laws and regulations
4. User Responsibilities
4.1 Appropriate Use
You agree to:
- Use the Service for its intended purpose of emotional support
- Provide accurate information during interactions
- Respect the AI system and other users
- Seek professional help when appropriate
4.2 Prohibited Activities
You agree NOT to:
- Use the Service for illegal activities
- Attempt to harm, threaten, or harass others
- Share personal information of others without consent
- Attempt to reverse engineer or compromise the Service
- Use the Service to distribute malware or harmful content
- Impersonate others or provide false information
5. Medical Disclaimer
CRITICAL MEDICAL DISCLAIMER
- This Service does not provide medical advice, diagnosis, or treatment
- Our AI is not a licensed mental health professional
- Always consult qualified healthcare providers for medical concerns
- In emergencies, contact emergency services immediately (911, 988, etc.)
- We are not responsible for any health outcomes related to Service use
6. Crisis Situations
If you are experiencing a mental health crisis, suicidal thoughts, or need immediate help:
- Emergency Services: Call 911
- Suicide Prevention Lifeline: Call 988
- Crisis Text Line: Text HOME to 741741
7. Privacy and Data
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.
8. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of EmotionalSupportBots.com and its licensors. The Service is protected by copyright, trademark, and other laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit written permission.
9. Service Availability
- We strive to maintain 24/7 service availability but cannot guarantee uninterrupted access
- We may suspend or discontinue the Service at any time
- We may update or modify features without prior notice
- We are not liable for service interruptions or technical issues
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
- We provide the Service "as is" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the Service
- We are not responsible for third-party content or services
11. Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service ceases immediately, but provisions that should survive termination will remain in effect.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
15. Contact Information
If you have any questions about these Terms, please contact us:
Email: help@emotionalsupportbots.com